Вакансії: customer support, Дистанційно

Position Name: Jr. Billing Administrator
Reports to: Billing Administrator
Location/Type: UA/Contract

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values (https://atlastechnica.com/core-values), thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

Requirements:

• Strong attention to detail and accuracy in data entry and financial record-keeping.
• Familiarity with billing software and accounting systems (e.g., QuickBooks).
• Excellent organizational and time management skills.
• Strong written and verbal communication skills, ensuring clarity and accuracy.
• Capable of working independently.
• Skilled in MS Office, especially Excel, Outlook, and Word.
• Willingness to learn and adapt to new billing systems and processes.
• Experience in a Customer Support Specialist or related position but not required
• Prior experience in a billing role would be a plus.

Responsibilities:

• Prepare and dispatch invoices to clients accurately and on time.
• Monitor and follow up on overdue payments.
• Resolve billing discrepancies and address client issues.
• Respond to customer inquiries and provide information regarding billing.
• Contact clients to resolve past due accounts and ensure timely payments.
• Collaborate with other departments to ensure accurate and timely billing.
• Maintain accurate and up-to-date billing records.
• Assist with month-end billing-related closing activities.
• Ensure all billing activities comply with company policies and relevant regulations.
• Perform all other tasks and duties assigned by the supervisor.

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.